Frequently Asked Questions about Our Jumpers and Inflatables
We are dedicated to providing each of our customer’s superior customer service. This means that we have created a list of frequently asked questions to ensure you get the inflatable you need and want to ensure your event is unforgettable.
How and when do you pay for your rental?
In most situations, we ask for payment when your inflatable is delivered. However, you can also provide a 50 percent deposit to reserve your date. This is the best action since it ensures you can get the slide you want and need on the date you need it.
However, we also offer flexible payment terms to ensure you can get the bouncer or inflatable you want and need. To learn more about these flexible payment options contact us today.
How can you submit your rental request?
There are a number of ways you can request the bouncer or inflatable that you want for your party or event. One of the best ways to reserve your inflatable is to do it online. You can choose the bouncer you want and reserve your date by filling out the easy-to-understand form. This ensures your date is reserved. You can also call us to reserve the inflatable you want and need.
Can you make changes to your request?
We understand that things happen. This is why we provide you with the option to change or alter your request within 24 hours of your scheduled delivery time. If it is any sooner, we can’t make a change or cancel your order, which means we expect payment in full for the bouncer you have selected.
Is there any charge for pickup or delivery?
We are dedicated to providing superior customer service. As a result, we offer free delivery and pickup with full payment for your inflatable.
When is your order going to be delivered and picked up?
Our staff offers flexible delivery and pickup times. This means that you can determine what times work best for you and your event in regard to the delivery and pickup of the inflatable that you choose. In most cases, we offer delivery by 3 PM the day of your event and pick up the inflatable by 7PM. However, we also offer the option for you to keep the inflatable overnight; however, this does incur an additional fee.
What safety steps are taken to ensure your safety?
Safety is our top priority. This means that you can feel confident when you use our services for your inflatable needs that the unit will be setup properly and that it will remain safe and fun for the entirety of your event. In fact, we offer a safety guarantee. This means that if any issues arise, you can call us and we will return to ensure the inflatable you have chosen is safe to use for the entirety of your event.
If you are ready for an unforgettable event, all you need to do is contact us for more information on the inflatable products we have to offer. We guarantee your event will be enhanced significantly when you utilize our services. Don’t hesitate to call us today to learn more about the services and products we have to offer. Let us help ensure that everyone has a great time and that you want to use our bouncy houses time and time again, regardless of the type of event or party that you are planning or that you are going to plan in the near future.